Cancellation Policy

Once an order has been placed, we are unable to accept cancellations. Customers who no longer wish to keep their order must follow our refund and return process in accordance with our Return Policy, if applicable.

Orders are processed promptly to ensure timely fulfillment and shipping, which prevents us from modifying or canceling orders after submission. If eligible, refunds will be issued only after the returned item has been received and inspected according to our refund procedures.

For assistance with a return or refund request, please contact our customer support team and include your order number for faster service.

Customer Support:
Phone: 314-995-3090
Email: cservice@smartmouth.com