If you are not completely satisfied with any SmartMouth product after using it twice daily for a minimum period of 2 weeks, please follow the steps below to request a refund, or call 1-800-492-7040.
To get your refund:
- Complete the Refund Request Form: DOWNLOAD FORM
- To obtain your full refund, mail the completed Refund Request Form along with the original sales receipt and the original UPC label from the product to:
SmartMouth Oral Health Laboratories
12312 Olive Blvd., Ste. 250
St. Louis, MO 63141
- Upon receiving the UPC label and sales receipt SmartMouth will refund you the purchase price minus any coupon(s) but including sales tax based upon the information provided on the sales receipt.
The SmartMouth guarantee is subject to the following terms and conditions:
- The original sales receipt is required because prices vary based on the retailer. Without the receipt, we cannot refund the purchase price because we will not be able to verify the transaction details.
- Limit one refund per household.
- Please allow 6-8 weeks for processing.